stewart s Efv
map-marker Winnetka, California

Cant find crystal light peach mango canisters

No one to speak to regarding one of their products. Crystal Light peach mango canister... completely out of stock in every store and price gougeing on amazon...
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Preferred solution: I would love to buy 100 canisters of the product

Kathleen W Imo

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Verified Reviewer
| map-marker Yonkers, New York

Defective packaging

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Received several on the go ice tea packets that were completely hard. The packets have not been tear open, inconvenient need to use a pair of scissor to open. After reading other reviews packaging appears to be a big problem for them. Could you make larger than 10 packets on the go boxes. Maybe 14 this way a person could have a weeks worth drinking it twice a day.
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Loss:
$10
Pros:
  • Love the flavor and 5 calories
  • Love it
  • Nice taste low cal
Cons:
  • 8 of 10 packets are unsealed and hard
  • Poor quality control

User's recommendation: Notify company of issues

Anonymous
map-marker Paso Robles, California

READ THE LABEL!

My Daughter likes CrystalLight. I asked her to stop drinking it because its basically bad for you. So she goes and buys PURE ENERGY CrystalLight claiming no artificial sweeteners, flavors or preservatives If you read the ingredients you will find MALTODEXTRIN which causes gas, bloating, etc. ( the original CrystalLight she was drinking caused this) This drink also contains SODIUM CITRATE which has a laundry list of horrible side effects, including seizers! I read thru the complaints which some people drink this everyday! People READ THE LABEL AND DECIDE IF YOU WANT TO PUT THIS IN YOUR BODY! NOT ME!
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Preferred solution: Take all bad dangerous ingredients out of product! And don’t claim “PURE”. It's all a marketing scam!

User's recommendation: Find something else to drink, preferably water!

Shelitta H
map-marker City Of Saint Peters, Missouri

Product

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Crystal light is not cheap by no means.. after opening up my box.. found two packages without the crystal light powder.. thought the first one was just a fluck, but after the second, I feel like I didnt get my monies worth.. can I get this replaced??
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Loss:
$5

Preferred solution: Deliver product or service ordered

Monica B Hou
map-marker Calgary, Alberta

Complaint

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Every week I buy the crystal light cherry pomegranate the go drink mix 10 packets. I got 3 of them sealed but with no powder inside. Not happy with that. If you want I can send them to you by mail.
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Pros:
  • Wonderful flavor
Cons:
  • 3 out of 10 envelopes were empty

Preferred solution: Let the company propose a solution

Dennis P Tuv

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Verified Reviewer

Bad Packaging

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Crystal Light - Bad Packaging
Crystal Light - Bad Packaging - Image 2
We have been buying the Crystal Light ten packs for years. This time the grape flavored drinks had at least four of the packs with hardened powder and the seals were defective on the sides. This isn't the first time it has happened, but four of ten is unacceptable. Please refund the cost.
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Loss:
$3
Pros:
  • Love the flaovr and calorie content

Preferred solution: Let the company propose a solution

User's recommendation: High quality product. Occasional packaging problem.

Jaime S Yob
map-marker Port Huron, Michigan

Loss of product

I called to see if I could get one of the tea mixes sent to me here at home and was told to go to the store and get it. WTH, I want a case of the product and I do not want to pay retail for it. So, give me some good news or no news at all.
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Pros:
  • Delicious
  • Good drink

Preferred solution: Let the company propose a solution

User's recommendation: Lousy customer service. If you want a case you have to pay retail price for all in case. Robbery of us seniors.

Anonymous
map-marker Nogales, Arizona

Cost has doubled

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What could possibly cause the price to double in a six months. Sounds like they need some competition in this area
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MARLA M Vhq
map-marker Houston, Texas

Not pleased

I have purchased 2 boxes of the to go packets of lemonade and to my surprise each box contained a packet that was dried up. I love the taste and convenience but you need to do better. Crystal Light is not cheap and I dont have money to burn.
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Pros:
  • Wonderful flavor
  • Delicious
  • Love the taste
Cons:
  • Im-properly sealed products
  • Rock hard packets

Preferred solution: Let the company propose a solution

Jerri V Jrd

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Verified Reviewer
| map-marker Kapolei, Hawaii

Shortage

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Purchased a 30 pack Crystal light drink mix grape flavor on 8/12/21 $8.59 at Targets kapolei district. When I opened the box I noticed the packs was crumbled up so I started counting it and only received 22 out of 30. Called Targets 9pm to notify shortage.
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Pros:
  • Good drink
Cons:
  • Aspartame

Preferred solution: Price reduction

User's recommendation: Check your count before leaving the store

Anonymous
map-marker Chicago, Illinois

Complaint

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Im completely done buying this product !! Its a crap roll if its going to be hardened or not!! Its getting to be every other time I buy it now. Officially done with this product
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User's recommendation: Don’t buy

Tracy M Qtn

Poor production

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I have been buying the 10ct boxes of Citrus Crystal light for years. I go through one box every other day. Each box has a different flavor. One box will be bland while another box is sometimes sour. Can the production on this line get addressed? One specific box code information is 23MAY2304:33DB07B.
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Loss:
$10
Pros:
  • Affordability
Cons:
  • Flavoring
  • Flavor variation from box to box
  • Im-properly sealed products

Preferred solution: Let the company propose a solution

User's recommendation: Don't get used to the flavor because it is constantly changing

Anonymous

Want to know why you just discontinued raspberry ice.

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Why did you discontinue raspberry ice Crystal light Since everyone that I know likes raspberry ice is their favorite flavor ! I know it's so very good because it was always out when you went to the store in the other flavors sat there
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Kharlyn M

Defected box no powder

When I opened the crystal light box there was no powder in the packets and I was upset because I was looking forward to some crystal light
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Loss:
$3
Pros:
  • Good drink

Preferred solution: Full refund

Jesse D Rdl

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Verified Reviewer

Unopenable drink packets

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Your packets are unopenable. Please fix them. They really suck. No one i work with all ages and strengths cannot open you packets without using a scissors. Again they are terrible.i will stop buying your product if i dont hear back from you Jesse lamb
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Loss:
$100

Preferred solution: Full refund

User's recommendation: Dont buy them