Ray M Gou

Crystal light packets-they do not work! You have to get a pair of scissors to get them to work

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Every time I try to open the packet at the tear line- it does not work. One would think that you people would at least test your packaging. I have used two packs and every one is the same. I am embarrassed for you!
View full review
Pros:
  • Love the flavor and 5 calories
  • I like it
  • Good product
Cons:
  • Poor packaging
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

Barbara K Wfc
map-marker Minneapolis, Minnesota

Bad product

Bar code 43000 0**** purchased at Walmart in Branson West, Missouri had 6 of the 10 packets were solid and unusable. The box was perfect. It appears the packet seam had an unsealed gap.
View full review
Loss:
$3
Reason of review:
Damaged or defective

Preferred solution: Full refund

Sandy R Ypx

Packing mistake wrong amount

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I purchased a 5 pack of the Crystal Light Classic Orange pitcher packs and it only had 2 packs inside. It was sealed and the seal was unbroken so it was a manufacturing packing error
View full review
Loss:
$3
Pros:
  • Nice taste low cal
  • Love the flavor and 5 calories
Cons:
  • 2 out of 5 pack were in it
Reason of review:
Not as described/ advertised

Preferred solution: Let the company propose a solution

Anonymous
map-marker Burlington, Wisconsin

4 sleeves cut

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Crystal Light - 4 sleeves cut
Just bought 4 boxes in the 1st box (Pink Lemonade) 4 of the sleeves were cut. Checked the box, its OK no cuts. Here they are took pictures.. Just thought you should know!
View full review
Reason of review:
Damaged or defective
Judith s Mke
map-marker Inverness, Florida

3 packs with no powder In it

Crystal Light - 3 packs with no powder In it
June 28th i bought the 10 individual pack pink lemonade crystal light and 3 packs had no powder in them.. This is the second time this has happened to me..
View full review
Loss:
$2
Pros:
  • Love the flavor and 5 calories
Cons:
  • 3 out of 10 envelopes were empty
Reason of review:
Damaged or defective

Preferred solution: Full refund

1 comment
Melanie Cooper
Food Expert

Crystal Light is one of the Kraft food trademarks. In order to report a product issue, you can go at http://kraftfoods.custhelp.com/app/contact_us and fill in their online form with all the necessary information.

Zach J Obj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Disapointed

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
4 out of 10 packets was hard as a rock. Peach tea mix packet.
View full review
Loss:
$4
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

Anonymous
map-marker Nevada, Iowa

Empty packets

Crystal Light - Empty packets
In my box of 10 packets of crystal light lemonade i had one that was hard and stuck together due to the back being open and i have 3 empty unopened packs i know there can be issues with machinery i wanted to inform you of my situation thank you Rose Warrick rosewarrick1968@***.com
View full review
Reason of review:
Damaged or defective

Preferred solution: Let the company propose a solution

Brendan Oct
map-marker Whitestone, New York

Unsatisfactory

hi i recently purchased a box of Pink lemonade when i took a package out i found that it was empty, this was not only for 1 it was for 2.
View full review
Reason of review:
empty packets in my box

Preferred solution: Let the company propose a solution

Carol W Mcm
map-marker Spotswood, New Jersey

Lemon tea

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I purchased a six pack container of Crystal Light Lemon Iced Tea and all six packs were unsealed. I am requesting a replacement for these defective packs. Thank you in advance. Carol Woodburn Cawoodburn55@***.com
View full review
Loss:
$3
Reason of review:
Damaged or defective

Preferred solution: Let the company propose a solution

Blair Z

Love your product....but

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Drink everyday. Recent purchase had no taste. Odd. Like it was old. Threw out. Can you replace? 43000 9**** - UPC code Thank you, Blair Zwillman 917 539 **** blairz246@***.com can't rate all
View full review
Loss:
$4
Reason of review:
Bad quality

Preferred solution: replacement

Anonymous
map-marker Pataskala, Ohio

Instant tea using Stevia

Why only ONE flavor with Stevia?? Why not make them all using Stevia? I’ll buy more then!
View full review
Tammy M Shj

A couple of empty packets in my box of Crystal Light

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I opened a box of Crystal Light and attempted to put a packet into my bottled water then I noticed there was nothing in the packet this has happen to me several times.
View full review
Loss:
$992
Reason of review:
Damaged or defective

Preferred solution: Let the company propose a solution

Marlys b

Missing packets

We purchased a six pack of peach mango and there was only one packet in the container what should we dp
View full review
Loss:
$4
Pros:
  • Love the flavor and 5 calories
Reason of review:
Missing packets

Preferred solution: Full refund

Suzanne K Rnx
map-marker Rochester Hills, Michigan

Empty packet

I love Crystal Light especially the lemonade. The last 6pitcher pack had an empty packet. I guess something went wrong because it was completely sealed but had NO drink mix in it. I kinda thought it was funny but was also disappointed because it was the last pack.
View full review
Reason of review:
Damaged or defective

Preferred solution: Let the company propose a solution

Jose D Iei

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bronx, New York

No powder in crystal light packet

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
No powder in crystal light packet
I was about to make a 2 quart cherry pomergranate crystal light and there was a empty unopened packet in the batch.
View full review
  • 1
  • ...
  • 7
  • 8
  • 9
  • 10
  • 11
  • ...
  • 14