Charlotte C Stx

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Verified Reviewer

Hardened powder in individual packets

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Each packet in the box had powder that was hardened to the point I crushed it to mix it with water..
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Loss:
$4

Preferred solution: Full refund

Ann L Zsj

Change In Product

For years I drank Crystal Lite Orange. As I can not and do not drink Caffeinated drinks, coffee especially, I drank the Orange in the morning because it was a caffein free drink to have instead of coffee in the morning. So who is the moron that decided to make Crystal Lite with Caffein?Go
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Pros:
  • Love crystal lite caffein free
Cons:
  • Can no longer get

Preferred solution: Caffein Free Orange Crystal Lite

User's recommendation: Make Crystal Lite caffein free

1 comment
Guest

They also added BLACK TEA to most of their products!!!!

Anonymous
map-marker Cortland, New York

I heard all my life that drinking too much crystal light could cause cancers throughout your body

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So basically I have heard to the great friends that basically if you drink too much of that Crystal Light it can cause not only cancer in your brain as well as other areas like your throat and as well as other places and I don't want that to happen to me or anybody else because these guys are my friends at my placement and I basically want to see them safe thank you and have a nice day bye
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User's recommendation: Try to take whatever makes or give the consumer cancer

Michael G Hop

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Verified Reviewer

Hardened powder in single serve packets

Original review Sep 28, 2022
Entire box of 10 were solidified deeming them unusable. I request some sort of compensation its happened to me on 3 occasions
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Loss:
$10
Pros:
  • Taste

Preferred solution: Full refund

Anonymous
map-marker Portland, Oregon

Not satisfied

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Crystal Light - Not satisfied
Have you changed the amount of powder drink you put in the packet? The last 2 boxes I have bought I've had to put 2 packets in my drink. I purchased them at Fred Myers in Scappoose Oregon 97056. I really hope you haven't changed it.
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Pros:
  • Love the taste
  • Good drink
Anonymous
map-marker Philadelphia, Pennsylvania

The web site wasted my time and never adressed the problen whicg was incorrect content

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The website wasted my time and never addressed the problem. Package content was incorrect. I need redress
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User's recommendation: Be honest . People are not stupid

Saskia Duo
map-marker Tigard, Oregon

Wrong flavor in packets

Ive purchased the cherry pomegranate flavor a lot over the summer and this is the second time there was a different flavor in the packets marked cherry pomegranate. I find this very irritating. If I wanted a different flavor, thats what I would have done.
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User's recommendation: Get it right

Marylyn C Zpd
map-marker Georgetown, Texas

Crystal lite

I just bought two boxes today and both the lemonade and raspberry ice packets are hard and a funny color.not happy at all.
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Loss:
$8
Pros:
  • Nice to have for a change from plain water
Cons:
  • Cant use as all hard and discolored

Preferred solution: Deliver product or service ordered

User's recommendation: Be careful

Dan S Vfk
map-marker San Antonio, Texas

Poor quality

We have been buying crystal light iced tea for many many years. Very recently, a number of our packages have come with iced tea mix that are hard as a rock. This last package I opened only had 2 usable packets in it! Just terrible. Ill be looking for other brands z
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Loss:
$20

Preferred solution: Let the company propose a solution

User's recommendation: Do not buy unless they fix the issue

Meliza Pns
map-marker Waterloo, Iowa

Bad box purchased

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I am a crystal light fan and buy it all the time for years, but the most recent purchase of caffiene strawberry. Disappointed purchase. Half the bx of 10 is leaking powder out, other portion hard powder. Expiration on box was not due. Tried to call, tried to go to website which was terrible. Could not finish thru. Nolonger have the product nor the receipt.
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User's recommendation: Questionbable

1 comment
Guest

I am having the same issue and the hard powder taste funny in the water so I have just decided to throw away!! I have tried to make a complaint also with no luck.

Deborah B Idb

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Verified Reviewer
| map-marker Lancaster, Pennsylvania

Product is not as marked

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This is the 3rd time in the last month that when I purchased the individual packets of the lemon tea that I only received 9 packets in the box that were supposed to be 10 I use this product every day and and love the lemon tea! However it seems as though some employees can not count! Thank you Deb Baldwin 807 N Reservoir St Lancaster Pa 17602 Usually I purchase this from Walmart on the Fruitville Pike.
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Pros:
  • Love the flavor and 5 calories

Preferred solution: Let the company propose a solution

Deb S Vtk
map-marker Rio Rancho, New Mexico

Talk to customer service

Nothing ., didnt get to talk to anyone.,.QUESTION:: where can I is locally-Santa Fe NM buy CrystalLight Peach MangoGreen Tea made with STEVIA?? not your stuff with Aspertamethank you Deb
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Preferred solution: Read what wrotr

User's recommendation: Make it easier to get info

Sandy S Ulh

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Verified Reviewer
| map-marker Schoolcraft, Michigan

Bad product

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Crystal Light - Bad product
I buy the single serving 10 pack and I have gotten some that are not powder they are clumpy. Recently got some kinda wet and gooey.
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Pros:
  • Love the flavor and 5 calories
Cons:
  • 8 of 10 packets are unsealed and hard

Preferred solution: Let the company propose a solution

Anonymous
map-marker Mchenry, Illinois

I think my crystal light was messed up

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I buy raspberry ice packets often and the drink is always red and fruity. This time my drink was clear and tasted like chemicals. I opened a serving pack to check it and it too was clear, but I didnt drink that one. I threw them away after calling the company. I dont have my receipt anymore. I threw it away after I told the lady on the phone what I paid because she didnt tell me I needed to keep it
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User's recommendation: Don’t but raspberry ice

Ivan L Ese

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Verified Reviewer
| map-marker Richboro, Pennsylvania

Diet decaf ice tea no longer in my area

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My family and I only like diet decaf crystal light packets. The 6 pitcher packet mix, but every location that carries the product no longer has it on the shelves and they have no comment why. About 2 months ago I purchased 12 containers of them and now I have no more. Amazon is very expensive and I am unemployed with no income and child support payments. I was wondering if they can be bought from you and mailed to my house, or coupons sent to purchase so I can afford. Thanks Ivan lieberman 267965****
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Pros:
  • Nice taste low cal